Shipping & returns


Complimentary in store pick up at either our Kahala location or Ka Makana Ali'i location! Please allow 3-5 days for your item to be pulled and ready for pick up. We also offer complimentary shipping within Hawaii.

Shipping out of state:

  • $7 for one item
  • $12 for two or more items

Please allow 5-7 days for us to pull, pack and ship your order.

If you have any questions please email

Return/Exchange Policy: 

Merchandise purchased from may be returned within 14 days from the shipped date for exchange or store credit only. All merchandise must be in original condition with all tags attached. Sale items, undergarments, and accessories (jewelry, bags/clutches, hair items, hats, scarves) are FINAL SALE. 

If you are planning to return an item, please email us at for a Returns Authorization # (RA#). Please include the following in your email:

  • Name attached to order
  • Style# and Description of items being returned

We will email you back with your RA#, please write the RA# on the outside of the return package. Your ship date must be post marked on or before the 14th day of the ship date. All packages received without an RA# will be returned to sender.

Send returns to:

Adore Clothing Online

ATTN: Returns Dept.

4211 Waialae Ave #2050 

Honolulu, HI 96816

Adore is not responsible for the cost of returned packages or lost packages. We recommend tracking and insurance on packages being shipped for returns. Adore is not responsible for the cost of shipping for an exchanged item. 

If you live on Oahu, you may return your items at our Kahala Mall location (4211 Waialae Ave #2050) within the 14 days to avoid shipping fees. Your package will be then be directed to our returns department for further completion of your exchange/return.